// curriculum vitae

Gopal Yendluri

CTO · Technology Director · Hands-on CTO

📍 London, UK✉ contact@yendluri.comin/gopalyendluri ↗🇬🇧 British Citizen
// profile

Summary

Hands-on CTO with 22+ years of experience building and scaling digital platforms across subscription e-commerce, logistics, customer experience, telecom and enterprise environments. Strong technical depth across backend engineering, cloud architecture, data platforms, scalability and operational resilience, with proven ability to translate business goals into executable technical roadmaps. Experienced in leading modernisation programmes, shaping technical direction, and building high-performing cross-country engineering teams. Still highly technical and actively hands-on, including driving adoption of AI-assisted development and agentic engineering workflows to accelerate delivery and improve quality.

// capabilities

CTO Capabilities

→Technical strategy, platform modernisation and architecture leadership
→Subscription and payments platform evolution
→Engineering org design, hiring and cross-country team scaling
→Delivery governance, release readiness and operational resilience
→Vendor/agency evaluation and build-vs-buy decision-making
→AI adoption strategy and engineering productivity acceleration
→Data platform enablement and analytics maturity
// experience

Professional Experience

Freddie's Flowers

London, UK
Chief Technology Officer (CTO)
2020 – Present
🏆 Pennies Unsung Hero Award 2024 · Freddie's Flowers Partnership Breakthrough Award 2024

Lead technology and engineering delivery for a subscription e-commerce business, accountable for platform stability, execution governance and technical direction across customer-facing systems and operational tooling.

  • ·Delivered platform enhancements across subscription lifecycle, fulfilment workflows, checkout and payments.
  • ·Led infrastructure and performance improvements to support peak trading readiness and reduce operational risk.
  • ·Introduced safer release governance including feature flags, improved rollout patterns and deployment discipline.
  • ·Built and scaled cross-country engineering teams across UK and offshore locations with consistent operating cadence.
  • ·Implemented engineering productivity improvements using AI tooling, automated PR review and agentic delivery experiments.
  • ·Led vendor evaluation and technical governance of third-party agencies and SaaS integrations.
Tech:AWS, Node.js, PHP/Laravel, Next.js, MySQL/PostgreSQL, Redis, CI/CD, observability, feature flags. AI: Cursor, Claude, Codex.

TouchNote

London, UK
Head of Engineering / Engineering Manager
2016 – 2020
Senior Engineer / Technical Lead
2010 – 2013

Consumer product business operating across mobile and web customer journeys with high-volume fulfilment operations.

  • ·Led backend, platform and mobile delivery teams supporting growth and operational fulfilment workflows.
  • ·Improved delivery maturity through CI/CD, engineering standards, release readiness and operational stability.
  • ·Enabled analytics maturity via Redshift-based data platform improvements and pipeline tooling.
  • ·Built and led cross-country engineering teams with consistent delivery cadence and execution practices.
  • ·Delivered platform improvements supporting customer experience and fulfilment efficiency.
  • ·Handled 100K+ transactions/hour during London Olympics Samsung campaign (2012).
Tech:AWS, PHP, Go, Kubernetes, MySQL, Amazon Redshift, Looker, StitchData, dbt. Mobile: iOS/Android (legacy: Symbian, HP webOS).

Independent Consulting / Contract Roles

UK
Technology Consultant / Engineering Lead
2013 – 2016

Delivered continuous consulting engagements supporting platform delivery, integrations and systems implementation.

  • ·Da!Travel: Travel booking platform delivery and meta-search integrations (Amadeus, Sabre, SkyScanner, Trivago).
  • ·Grassroots Meetings & Events (BCD Events): Event booking platform including HPE rebrand delivery.
  • ·Silverdoor: CRM/ERP implementation and Salesforce workflow integration.
Tech:PHP, Symfony, MySQL, GDS APIs (Amadeus, Sabre, Sirena), Redis caching, REST API design.

Airhub

Hyderabad, India
Software Engineer / Senior Developer
2009 – 2010

Worked on bulk SMS infrastructure and SMS gateway systems operating at high throughput.

  • ·Built messaging gateway services using Kannel (open source SMS gateway).
  • ·Optimised performance at high transaction volume (~200K TPS).
  • ·Delivered 40 million SMS campaign per day for the Telugu Desam Party across Andhra Pradesh.
Tech:C, PHP, Kannel SMS Gateway, MySQL.

Tata Consultancy Services (TCS)

Hyderabad, India
Software Engineer — IPTV Centre of Excellence
2008 – 2009

Delivered IPTV platform integration work within enterprise delivery processes.

  • ·IPTV platform integration work for Microsoft MediaRoom.
  • ·VAS framework development for CDMA-based mobile networks.
Tech:C, Microsoft Mediaroom, PHP.

Tanla Solutions

Hyderabad, India
Software Engineer
2007 – 2008

Worked on telecom billing systems, e-commerce workflows and VoD components.

Tech:PHP, Python.

Inmage Systems / Microsoft

Hyderabad, India
Software Engineer
2006 – 2007

Enterprise disaster recovery software development — resilience and recoverability.

  • ·Developed continuous disaster recovery platform with file and volume-based recovery.
  • ·Engineered Rsync-based file replication system for data consistency.
  • ·Built SQL Server Continuous Data Protection (CDP) system.
Tech:C, C++, SQL Server.

National Informatics Centre (NIC)

India
Software Engineer
2004 – 2006

Delivered public sector systems. Excellence award from Vice Chancellor for university library automation.

Tech:PHP, MS Access DB, XML-based systems.
// ai

AI / Engineering Automation

⬡Introduced AI-assisted development workflows including automated PR review tooling and AI-driven code generation practices.
⬡Ran engineering productivity experiments using agentic AI agents to support sprint-level execution.
⬡Promoted safe adoption of AI tooling with guardrails, review discipline and quality controls.
⬡Daily user of Cursor (primary IDE), Claude Code (agentic tasks), and Codex.
// education

Education

Bachelor of Technology (B.Tech) — Computer Science Engineering

Andhra University, India
Specialisation: data structures, algorithms, data mining, compiler design
🏅 Excellence Award from Vice Chancellor for university library automation
// awards

Recognition

🏆

Pennies Unsung Hero Award

5th Annual Pennies Awards · October 2024

Awarded for outstanding technical contribution enabling Freddie's Flowers' micro-donation integration with Pennies — allowing customers to round up payments to support UK charities. Freddie's Flowers also won the Partnership Breakthrough Award at the same ceremony.